Most Australian businesses are paying for Microsoft 365 and using a fraction of what it offers. Technowand manages your entire M365 environment — identity, security, collaboration, and compliance — so you get full value from every licence.
These are the issues we find in almost every M365 environment we inherit.
MFA Not Enforced
MFA not enforced across all accounts — one phished password away from a data breach
Former Staff Accounts Still Active
Former staff still have active accounts and access to company data
Uncontrolled SharePoint & Teams Permissions
SharePoint and Teams permissions have grown organically and nobody knows who can see what
Unused Microsoft 365 Licences
Licences being paid for that haven't been used in months
Low Microsoft Secure Score
Secure Score sitting below 30 with no plan to improve it
Unmanaged Security Configuration
We regularly inherit M365 environments where guest access is wide open, MFA isn't enforced, SharePoint permissions are a mess, and nobody's reviewed the security score in months.
Full lifecycle management of your M365 environment — from identity and security to collaboration tools and compliance.
Identity & Access Management
Entra ID (Azure AD) management, MFA enforcement, conditional access policies, and privileged identity management. We control who has access to what — and make sure it stays that way.
Security & Compliance Management
Continuous monitoring of your Secure Score, threat detection policies, data loss prevention, and compliance configuration. We improve your security posture and keep it improving.
Exchange Online & Email Management
Email configuration, anti-spam and anti-phishing policies, distribution groups, shared mailboxes, and mail flow rules — managed and maintained so your email just works.
SharePoint & OneDrive Governance
Permission structures, site management, document library organisation, and external sharing policies. We bring order to SharePoint without disrupting how your team works.
Microsoft Teams Administration
Teams configuration, channel governance, meeting policies, guest access controls, and integration management. We make Teams work for your business, not against it.
Licence Management & Optimisation
Regular licence audits to identify unused seats, right-size your subscription, and ensure every user has the right licence for their role. We reduce waste without reducing capability.
M365 management isn't just about keeping the lights on. Here's how we approach it.
Security-First Configuration
Every M365 environment we manage is configured with security as the foundation. MFA, conditional access, Secure Score improvement, and DLP — built in from day one.
Licence Efficiency
We audit licences regularly and make sure you're only paying for what you actually use. Most clients save money within the first quarter of M365 management.
Governance That Scales
As your team grows, your M365 environment grows with it — cleanly and securely. We build governance frameworks that scale without creating administrative chaos.
Microsoft Partnership
Technowand is a Microsoft partner with hands-on experience across the full M365 stack. We stay current with platform changes so you don't have to.
Proactive, Not Reactive
We don't wait for Microsoft alerts or user complaints. Regular reviews, automated monitoring, and proactive remediation keep your environment healthy before problems surface.
A clean, structured onboarding process that improves your M365 from the first week.
M365 Tenant Audit
We review your full M365 environment — identity, security, licences, permissions, Secure Score, and configuration — and produce a clear findings report with prioritised recommendations.
Security Remediation
We address the highest-risk findings first — MFA gaps, stale accounts, over permissioned access, and DLP gaps — before moving into steady-state management.
Governance Framework Setup
We establish naming conventions, permission structures, lifecycle policies, and admin roles — the governance foundation that keeps your M365 environment clean and controlled.
Ongoing Management & Monitoring
Continuous monitoring, licence audits, policy reviews, and user lifecycle management. Your M365 environment is actively managed — not just checked in on occasionally.
Reporting & Secure Score Improvement
Regular Secure Score reviews and management reports keep you informed and demonstrate continuous improvement over time.
We build long-term partnerships by delivering reliable IT, exceptional support and measurable outcomes that help our clients move forward with confidence.
Technowand has been a real asset to our firm. Their comprehensive IT managed services, Hosted PABX Phone solution, and security enhancements have significantly improved our operations and client communication.
Smit Madhu
United Legal
The Tech support we received from Technowand has simply been great. They are easy to deal with, friendly, and are seriously good. Even through migration of systems and roll over of new servers, we have always been kept well informed
Ainslee Portlock
Alpha Hotel Sydney
“Technowand is a real asset to our organization, and in an industry where fast, efficient service is key, having an IT partner like Technowand is essential. We have referred them on to several of our member states...”
Shawn McEachin
Pistol Australia
“No issue was too big or small for them. Would definitely recommend Technowand for website services.”
Ben Sheather
Client of Company
4.6
Straight answers to common questions about our Managed IT Services so you can make confident decisions for your business.
Our M365 managed service covers identity and access management, security and compliance, Exchange Online, SharePoint and OneDrive governance, Teams administration, licence management and optimisation, backup and data protection, and user provisioning and lifecycle management.
We typically complete onboarding within 2–3 weeks. We start with a full tenant audit, address critical security gaps, then establish governance frameworks and ongoing management processes. Most clients see measurable Secure Score improvement within the first month.
Standard IT support handles M365 issues reactively when users report problems. Our managed service is proactive — we continuously monitor your tenant, enforce policies, review licences, and improve security posture. We prevent problems rather than just responding to them.
Yes. Improving your Secure Score is a core outcome of our M365 managed service. We prioritise Secure Score recommendations based on impact and effort, implement changes incrementally, and report on progress at every review.
Absolutely. After the initial tenant audit we produce a prioritised remediation roadmap. You'll see exactly what we're fixing, why it matters, and what the expected impact is on your security posture and compliance position.
Talk to our team about where technology is slowing your business down and how we can simplify it.
No obligation. Just a conversation about your business and technology.
Whether you're worried about security, wasting on licences, or just want to know how your M365 tenant stacks up — we're happy to take a look.
Complete the form and our team will be in touch.
