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How to View the Organisation Chart in Microsoft Teams

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AuthorRoma Chawla

How to View the Organisation Chart in Microsoft Teams

Need to find out who reports to who in your Microsoft 365 environment? This step-by-step guide walks you through how to view, navigate, and make the most of the organisation chart built into Microsoft Teams.

Want to see your company's reporting structure inside Microsoft Teams? The org chart is already built in — you just need to know where to find it.

This guide covers exactly how to access and navigate the organisation chart in Microsoft Teams, whether you're looking up a single person's manager or mapping out an entire department's hierarchy.

What Is the Organisation Chart in Microsoft Teams?

Microsoft Teams includes a built-in org chart powered by data from your Microsoft 365 directory. It pulls from the reporting structure configured in Azure Active Directory (now called Microsoft Entra ID), so what you see reflects how your IT admin has set up user profiles — including job titles, departments, and manager relationships.

It's not a standalone tool you need to install. It's already there, connected to your M365 environment, and available to every licensed user in your organisation.

How to View the Org Chart in Microsoft Teams

Step 1 — Open Microsoft Teams

Launch the Microsoft Teams desktop app or open teams.microsoft.com in your browser and sign in with your Microsoft 365 credentials.

[IMAGE PLACEHOLDER 1: Microsoft Teams desktop app open on the home screen, showing left sidebar icons]

Step 2 — Search for a Person

In the search bar at the top of Teams, type the name of any person in your organisation. Select their name from the results to open their profile card.

Step 3 — Open Their Profile Card

Click on the person's name or avatar to open their full profile card. You'll see their job title, department, contact options, and a preview of their reporting line.

[IMAGE PLACEHOLDER 2: Teams profile card showing a person's details with the Organisation tab visible]

Step 4 — Click the Organisation Tab

Inside the profile card, look for the Organisation tab (sometimes labelled Org). Click it to open the full org chart view for that person. You'll see who they report to, who reports to them, and colleagues at the same level in the hierarchy.

[IMAGE PLACEHOLDER 3: Teams Organisation tab showing hierarchy — manager above, direct reports below]

Step 5 — Navigate the Chart

Click on any name within the chart to open their profile card and continue navigating up or down the reporting structure. Use the search bar within the org view to jump directly to a specific person or team.

[IMAGE PLACEHOLDER 4: Clicking through the org chart to navigate between people in the hierarchy]

Viewing the Org Chart from the Teams App Bar

If you use the Org Explorer app, you can access a broader org chart view directly from the left sidebar in Teams. Click the three dots (•••) to open More apps, search for Org Explorer, and browse the full company hierarchy by name or department.

Note: Org Explorer availability depends on your Microsoft 365 plan and whether your IT admin has enabled it. If it's not visible, contact your IT support team.

Why the Org Chart Might Look Incomplete or Incorrect

If names are missing, reporting lines look wrong, or some people don't appear at all, the issue is almost always in Azure Active Directory — not in Teams itself. Teams pulls its org chart data directly from user profiles in your Microsoft 365 directory.

Common causes include: Manager fields not filled in, Job title fields missing, New staff not yet configured, or Outdated data after role changes.

Fixing this requires admin access to the Microsoft 365 Admin Centre or Azure Active Directory. If your org chart doesn't reflect how your company actually works, it's worth getting a proper M365 admin review — we cover this as part of our Microsoft 365 Managed Services.

A Quick Word on Privacy

The org chart in Microsoft Teams is visible to everyone in your organisation by default — any licensed user can look up any other user's reporting structure, job title, and department. For most businesses, that's perfectly fine.

However, if your business has sensitive reporting structures you don't want broadly visible, visibility can be managed through Azure Active Directory settings. If you're not sure how your M365 environment is currently configured, our Microsoft 365 Security Assessment covers directory permissions and access controls as part of the review.

Frequently Asked Questions

How do I view the org chart in Microsoft Teams?

Open Teams, search for any person's name, click their profile card, then select the Organisation tab. This shows their manager, direct reports, and colleagues at the same level. You can click through the chart to navigate the full reporting hierarchy.

Why is my organisation chart incomplete in Teams?

The org chart pulls data from Microsoft 365's user directory (Azure Active Directory / Microsoft Entra ID). If people are missing or reporting lines are wrong, it's because their user profiles haven't been fully configured — specifically the Manager and Job Title fields. This needs to be fixed by an admin in the Microsoft 365 Admin Centre.

Can everyone in my company see the org chart in Teams?

Yes — by default, the org chart is visible to all licensed users in your Microsoft 365 tenant. Visibility is controlled at the directory level in Azure Active Directory, not from within Teams itself.

Do I need a special Microsoft 365 plan to access the org chart?

The basic org chart view via profile cards is available on most Microsoft 365 business plans. Org Explorer is included in plans that include Microsoft Viva or certain enterprise tiers. Check Microsoft's plan comparison page if you're unsure.

Need Help Managing Your Microsoft 365 Environment?

Getting your org chart right is a small thing that makes a surprisingly big difference — especially when new staff are trying to work out who to talk to or how the business is structured. But it's also a good indicator of how well your Microsoft 365 environment is configured overall.

Technowand provides Microsoft 365 Managed Services for Australian businesses — from day-to-day M365 administration through to security hardening and licence management. Give us a call on 1300 176 453 or email hi@technowand.com.au.

Disclaimer: Information in this article is for general awareness only. Technowand's recommendations are based on Microsoft's published documentation and internal best practice. Results may vary depending on your tenant configuration. For a tailored review, contact our team at WOTSO WorkSpace, 490 Northbourne Ave, Dickson ACT 2603.

Want to see who reports to who in your company without having to ask around? Good news — the org chart is already built into Microsoft Teams. Most people just don't know where to look.

This guide walks you through exactly how to find it and navigate it, whether you're just checking one person's manager or trying to map out an entire department.

What Is the Organisation Chart in Microsoft Teams?

Microsoft Teams includes a built-in org chart that pulls data straight from your Microsoft 365 directory — specifically Azure Active Directory, which Microsoft now calls Microsoft Entra ID. It reflects the reporting structure your IT admin has configured, including job titles, departments, and manager relationships.

No extra install needed. It's already there, connected to your M365 environment, and accessible to every licensed user in your organisation.

How to View the Org Chart in Microsoft Teams

Step 1 — Open Microsoft Teams

Launch the Microsoft Teams desktop app or open teams.microsoft.com in your browser and sign in with your Microsoft 365 credentials.

Step 2 — Search for a Person

Use the search bar at the top of Teams and type in the name of anyone in your organisation. Select their name from the dropdown — Teams will pull up their profile card almost instantly.

Step 3 — Open Their Profile Card

Click on the person's name or avatar to open their full profile card. You'll see their job title, department, contact options, and a preview of their reporting line.

Step 4 — Click the Organisation Tab

Inside the profile card, look for the Organisation tab — sometimes it's just labelled "Org" depending on your Teams version. Click it. You'll see who they report to, who reports to them, and colleagues sitting at the same level.

Step 5 — Navigate the Chart

Click on any name within the chart to open their profile card and continue navigating up or down the reporting structure. Use the search bar within the org view to jump directly to a specific person or team.

Viewing the Org Chart from the Teams App Bar

If you want a broader view of the whole company structure, the Org Explorer app gives you that. Click the three dots (•••) in the left sidebar, search for Org Explorer, and you can browse the full hierarchy by name or department.

Worth noting — Org Explorer isn't available on every M365 plan. If it doesn't show up, your IT admin may need to enable it, or it might not be included in your current licensing. Either way, the profile card method in Steps 2–4 works for everyone.

Why the Org Chart Might Look Incomplete or Incorrect

If people are missing from the chart or the reporting lines look completely wrong, it's almost never a Teams problem. Teams is just displaying whatever data lives in your Microsoft 365 directory.

Usually it comes down to the basics — someone forgot to fill in the Manager field when onboarding a new staff member, job titles got skipped, or an old employee's profile was never cleaned up after they left. It happens all the time, especially in businesses that have grown quickly and done a lot of hiring.

Fixing it requires admin access to the Microsoft 365 Admin Centre or Entra ID. Sorting out those user profiles properly typically takes about 20 minutes once you know what you're doing — but if you're not sure where to start, we cover this as part of our Microsoft 365 Managed Services.

A Quick Word on Privacy

By default, the org chart in Teams is visible to everyone in your organisation. Any licensed user can look up anyone else's reporting structure, job title, and department. For most businesses that's completely fine — there's nothing sensitive about knowing who reports to who.

That said, if your business has reporting structures you'd rather keep a bit more private, that can be managed through Azure Active Directory / Entra ID settings. If you're not sure how your M365 environment is currently set up, our Microsoft 365 Security Assessment covers directory permissions as part of the review.

Frequently Asked Questions

How do I view the org chart in Microsoft Teams?

Open Teams, search for the person's name, click on their profile card, then hit the Organisation tab. You'll see their manager, who reports to them, and colleagues at the same level. You can keep clicking through to navigate up or down the hierarchy — it's pretty intuitive once you've done it once.

Why is my organisation chart incomplete in Teams?

Almost always it's a data issue in your Microsoft 365 directory, not a Teams problem. The most common culprit is the Manager field being blank on user profiles. Get your admin to check Entra ID — that's usually where the fix lives.

Can everyone in my company see the org chart in Teams?

Yes. By default every licensed user in your M365 tenant can see it. If you need to restrict visibility for any reason, that's managed through Azure Active Directory / Entra ID — not from within Teams itself.

Do I need a special Microsoft 365 plan to access the org chart?

The basic org chart via profile cards works on most M365 business plans. Org Explorer is a bit more selective — it's tied to Viva or certain enterprise tiers. If you're unsure, check Microsoft's plan comparison page or ask your IT provider.

Need Help Managing Your Microsoft 365 Environment?

Getting your org chart right is one of those small things that makes a surprisingly big difference — especially when new staff are trying to work out who to talk to or how the business is structured. But it's also a pretty good signal of how well your Microsoft 365 environment is configured overall.

Technowand provides Microsoft 365 Managed Services for Australian businesses — from day-to-day M365 administration through to security hardening and licence management. Give us a call on 1300 176 453 or email hi@technowand.com.au.

Disclaimer: Information in this article is for general awareness only. Technowand's recommendations are based on Microsoft's published documentation and internal best practice. Results may vary depending on your tenant configuration. For a tailored review, contact our team at WOTSO WorkSpace, 490 Northbourne Ave, Dickson ACT 2603.