78% Touchless Invoice Processing: How Technowand Transformed Accounts Payable for an Australian Superannuation Fund

Company:

Leading Australian Superannuation Fund

Industry:

Financial Services / Superannuation

Location:

Australia

Services Offered:

AI Finance Automation, Accounts Payable Automation, 3-Way Invoice Matching, ERP Integration (TechnologyOne)

For a superannuation fund, accurate and timely financial processing isn't optional — it's a regulatory requirement. But when thousands of invoices are still being handled manually each month, accuracy becomes hard to guarantee and timeliness even harder.

That was the reality for one of Australia's leading superannuation funds. A small AP team. A large document volume. And a manual process that simply couldn't keep pace.

The Challenge

The fund's accounts payable team was manually compiling and processing over 5,000 documents every month — invoices from financial service providers, technology vendors, and administrative suppliers. Each document was individually reviewed, matched, and entered into TechnologyOne.

Key pain points included:

  • Small team managing high document volumes with no automation
  • Month-end becoming a significant pressure point every cycle
  • Approval delays impacting supplier relationships and trust
  • Manual matching introducing risk of mismatched entries and compliance gaps

What Technowand Did

Technowand assessed the fund's requirements, identified the right AI Finance Automation solution, and managed the full deployment — integrating directly into TechnologyOne with no disruption to the fund's daily operations.

The deployed solution introduced intelligent 3-way matching that:

  • Automatically captures invoice, purchase order, and delivery receipt data across all document formats
  • Validates each match before it reaches the finance team — surfacing only genuine exceptions for human review
  • Integrates directly with TechnologyOne — no duplicate data entry, no manual reconciliation
  • Generates automated audit trails with full compliance traceability

The result: a small finance team now has the throughput of a much larger one — with a compliance record to match.

The Results

78% touchless (straight-through) processing
Nearly 4 in every 5 invoices now flow through with zero human handling required.

70% reduction in invoice processing time
The finance team spends a fraction of the time they previously did on AP processing.

99%+ extraction accuracy
Errors and disputes eliminated across all vendor invoice types and formats.

60% faster approvals
Supplier relationships strengthened and cash flow visibility improved.

Automated audit trails
Fraud-resistant alignment with full traceability — critical for a regulated financial services environment.

Key Takeaway

A leading Australian superannuation fund with a small AP team now processes 78% of invoices without any human intervention — within their existing TechnologyOne environment. Technowand identified the right solution, managed the deployment, and delivered measurable compliance and efficiency gains from day one.

Frequently Asked Questions

Does AI invoice automation work with TechnologyOne?
Yes. Technowand deploys AI Finance Automation solutions that integrate directly with TechnologyOne, SAP, NetSuite, and other major ERP and accounting systems used across Australia.

What is touchless invoice processing?
Touchless processing means an invoice is received, validated, matched, and approved entirely by AI — with no manual handling required. A 78% touchless rate means the finance team only intervenes on the remaining 22%.

Is AI finance automation suitable for small finance teams?
Absolutely. It is particularly well-suited to small teams managing high document volumes. The platform scales to handle growth without requiring additional headcount.

Ready to Free Your Finance Team from Manual Processing?

Whether you run a small finance team or a large AP operation, Technowand can assess your current process, identify the right AI Finance Automation solution, and have you processing invoices smarter — without changing your ERP.

Don't Let Your Tech Hold You Back!

If your systems are struggling and your team's feeling it, you don't have to settle. Let Technowand help you modernize, secure, and scale without the stress.

Let's Talk