Why every medical practice needs good IT support
October 9, 2020
Medical practices are busy places, with many competing demands. Time that could be spent on patient care is often lost deciphering illegible paper notes or searching for missing files.
If you’ve ever felt the frustration of misplacing a test result or trying to remember where you put a referral, it may be time to consider investing in a medical software solution.
Specialised medical software that is tailored to your business needs can improve the way you communicate with patients, increase the time available for consultations, reduce the risk of mistakes and omissions, cut down on administration and streamline the way you work. Combined with a robust IT support system, a medical software solution will free you to spend more time providing quality patient care.
Today we will:
- Outline the key reasons for investing in a suitable medical software package
- Provide an overview of some of the most common IT solutions
- Give you some great tips for making the transition from a paper-based practice to a fully computerised one.
Increased efficiency for your practice
Keeping people healthy is core business for medical practices, but tasks like paperwork and filing can often interfere with time spent with patients. Investment in the right software and responsive IT support can deliver efficiencies that save you time and money and free you to do what you do best.
A good medical software system will let you say goodbye to piles of paper files and trays full of patient results. Lost reminders, misplaced messages, and vanishing files will be a thing of the past. Your initial outlay in a new system will soon pay dividends. Your unnecessary workload will be slashed and your business processes streamlined.
Increased patient satisfaction
Medical software delivers you all the information you need in one place. Appointment scheduling is easy, complete medical histories can be accessed with a few mouse clicks, and most systems offer a range of automated reminders.
Recalls and reminder emails can be scheduled, with minimal risk of record-keeping errors. Should a discrepancy occur, it’s easy to track and rectify.
Your clients will be happy because their care is delivered in a timely way, and you’ll be pleased to have greater accountability and less paperwork.
Another feature your clients will value is online appointment scheduling. With online appointment scheduling, double booking becomes a thing of the past. What’s more, your office staff will appreciate fewer phone calls and increased patient satisfaction. You’ll be able to provide additional value during consultations and effortlessly provide results or referrals.
Selecting a provider
Medical software providers are familiar with the specific business needs of their clients and can tailor a package to suit individual requirements. Good providers offer highly responsive IT support so that downtime is minimal and ensure that high-level security measures are in place to protect patient privacy.
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Eddie looks after marketing campaigns for Ironclad. In his pre-tech life, he worked as a journalist on the San Francisco Peninsula. Off hours, he dreams of England.