For a large organization, technology isn’t just a behind-the-scenes tool. It’s the backbone of how they connect people and coordinate efforts.

But when outdated IT infrastructure and a clunky website begin to slow things down, the impact ripples across the entire ecosystem.

Tasks take longer. Information gets delayed. And the reputation of a well-respected governing body starts to take a hit. That’s exactly where Pistol Australia found themselves: stretched thin by frequent IT disruptions and an aging online presence. 

It was time to modernize. And that’s where Technowand stepped in.

Despite their national presence, Pistol Australia was held back by aging technology that just couldn’t keep up. Key hurdles included:

Frequent IT System Crashes 
Frequent technical failures and sluggish system performance slowed down critical tasks.

Reactive IT Support
Slow response times by their existing IT resources meant issues lingered longer than they should.

Outdated Website
A hard-to-manage and outdated site frustrated staff and made member engagement difficult.

Inefficient Communication
Subpar tools hampered smooth coordination with sub-association sites and members.

• Operational delays affected daily workflows and event management.
• Member experience suffered, especially for those less tech-savvy.
• Inadequate digital presence affected their ability to promote the sport and connect nationally.
• Security vulnerabilities risked sensitive member data.

Following an in-depth discovery phase, we proposed a complete IT and digital transformation strategy, which included:

✔ End-to-end managed IT services
✔ A new, custom-developed website
✔ Ongoing training and local support

With a clear focus on long-term benefits, the Technowand team delivered a seamless, structured rollout:

1. Technology & Website Audit

Conducted an in-depth audit of the existing IT infrastructure and digital assets.

Uncovered critical weaknesses in security, system performance, and user experience.

2. Proactive IT Managed Services

Set up real-time monitoring, regular system updates, and preventative maintenance.

Delivered 24/7 support to minimize downtime and improve productivity.

3. Custom Website Development

Designed and built a new website optimized for easy editing, navigation, and mobile responsiveness.

Integrated social media channels and improved communication with sub-association sites.

4. Training & Enablement

Delivered customized training for staff and volunteers to ensure a smooth transition.

Provided ongoing post-launch support to ensure adoption and usability.

Here are some success highlights from the Pistol Australia and Technowand collaboration: 

99.9% System Uptime
Reliable IT infrastructure and local, responsive support minimized downtime and eliminated bottlenecks, ensuring smooth and uninterrupted operations.

50% Increase in Website Engagement
The new, user-friendly website boosted member interaction and satisfaction.

Increased Accessibility Across Age Groups
Simplified web design made it easier for older and non-tech-savvy members to access information.

Streamlined Communication
The website’s integration with social media and sub-association sites streamlined communication and information sharing.

Enhanced Security
Technowand’s robust security measures protected Pistol Australia’s sensitive data from potential threats.

“Technowand has been a real asset to our organization. Their comprehensive IT managed services and custom web solutions have significantly improved our operations and online presence. We highly recommend Technowand to any organization looking for reliable IT and web development services.” 

— Shawn McEachin, Pistol Australia

If your systems are struggling and your team’s feeling it, you don’t have to settle. Let Technowand help you modernize, secure, and scale without the stress.