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    Technowand Blog

    How xero saved my marriage

    If you’re a Canberra small business owner like me, chances are you’ve spent too many Friday evenings alone in the office, generating invoices. You need to send out invoices, sure. But if you’re using traditional accounting software like MYOB, it’s a time-consuming process. What if there was a better way? Times have changed. Technology has […]

    IT Support Cost – What You Need to Know for Your Business Needs

    Your business is growing and you need proper IT support. But at what cost? Here is exactly what you need to know about the decision-making process behind outsourcing your IT support. Cost is the area that most business owners focus upon – but should it be? What else is at stake and how could an […]

    How to write the perfect customer service email template: Technowand’s 10 top tips

    How to write the perfect customer service email template: Technowand’s 10 top tips Did you know that 205 billion emails are sent every day? That’s 2.4 million messages every second. These days, email is a critical communication and sales tool for small businesses – especially when it comes to customer servicFrom support requests to sales […]

    Educating Employees to Protect Against Digital Attacks

    Cyber security is something that all businesses should take seriously regardless of size. In 2015, a survey found that 86 percent of business executives were concerned about cyber threats. And rightfully so—according to the Identity Theft Resource Center in California, the total number of data breaches reported increased from about 400 in 2011 to roughly […]

    How to Take Screenshots and Share Links

    Step 1 Click here to go to and install Greenshot. The download should begin automatically or else visit Step 2 Click here to Go to and click the signup link on the upper right hand corner. Register using your Google account. Step 3 From your computer’s system tray, right click on the […]

    The Helpful office 365 links

    Office 365 Plan Comparison – On-demand Microsoft Cloud training courses with created in conjunction with Robert Crane including courses on Microsoft 365 Business and Azure Robert Crane Github repositories for Office 365 and Azure & Other great Microsoft 365 Resources Microsoft 365 Playlist on Ingram Micro Cloud ANZ Youtube channel Including: […]

    How Properly Managed IT Support Can Make All the Difference

    You want your IT systems to be secure. It’s vital for not only your business security but for that of your family as well. You do your best to stay abreast of changes and developments and you understand just how vital it is to stay on top of your game when it comes to all […]

    The Last Office Product You Will Ever Buy

    Office 365 Office is the most boring product you could ever talk about. That’s because everyone has heard about it. And most of us have used some of the software in the package. It is the success and ease of use that has made Office. If you logged onto a computer you would find it […]

    3 Models of IT Support Services

    Technology continues to evolve. The last ten years has seen dramatic changes. The cassette tape has been replaced by the CD. The CD has been replaced by the MP3. The touch screen on mobile devices has transformed them into smart devices. This is now a device that has a phone app on it. Today’s technology […]

    Small Business Managed IT Services

    Small Business Managed IT Services So you’ve started up a small business or are currently running one and you want to find out if a Managed IT Service is worth it. Is it even a good idea for you? Can you afford it? Is it going to deliver what your business needs to run efficiently […]

    Microsoft Secure Score

    Microsoft Secure Score brings clarity to how your organisation is performing in security terms. Not only that it tells you how you can improve your security posture AND the most efficient way to do it. What is your Microsoft Secure Score? Microsoft Secure Score Microsoft Secure Score is part of Office 365. It is a […]